Pauses are often viewed these days as “awkward silence”. We scramble to fill it with noise… the noise of any kind, beneficial or not. Our lives are scripted to background music on our Insta-stories. Quiet even makes some of us nervous, uncomfortable. We conversate, but do not “saturate”. What I mean by this is we do not truly immerse ourselves in conversation as some of the generations that have gone before us. The technology wasn’t there to distract us. Before we address Active Listening and what it is, let us address the reasons why we listen.
Why we Listen
To glean information
To understand, wrap our heads around the subject matter
For pleasure and enjoyment
Bad Listening Habits – What are they?
Looking away – not focusing on the person speaking
Multi-tasking – fiddling on your phone, etc.
Talking over someone as they are trying to speak
Pre-occupation – being wrapped up in your own thought process and focusing on your next thought or response
Ok, Active Listening – What is it and what are the benefits?
Active Listening has several key components. They are:
Eyes fixed on the person speaking
Preferably minimize possible distractions prior to beginning the conversation
Practice accessible body language
Appropriate and timely facial expressions – smiles, frowns, cringes, etc.
Acknowledgement beyond the slim bounds of “hmm”, “uh-huh” and nodding your head yes or no
Active feedback during intentional breaks in the conversation
Instead of interrupting or confronting, ask for clarification – ask insightful questions
Openness and neutrality in your responses
Now, the BENEFITS:
Clarifying information wins out over misunderstandings and undue confrontation
It builds a basis of trust between individuals, strengthening bonds of friendship or business affiliates/connections
It attributes value from one person to another
It takes us away from our pre-conceived mindsets and open our minds to other perspectives
The more we listen, the more compassion we develop for other’s needs
Think Golden Rule principle – how we want to feel is most likely how others want to feel. We want to be heard, paid attention to, valued, to feel important.
We exhibit these needs in everything we do these days from our posts on Instagram, Facebook, our Snaps, our Tik-Toks…we seek validation and approval. Let’s give it forward in how we treat others that are communicating with us and become better communicators ourselves, better professionals….maybe simply better humans.
Growth moves down the corridor of US-1, maybe not at the speed or intensity of the commercial property pricing drops or increases from east to west, north to south, but nonetheless, it moves.
The pandemic has hit so many small “mom and pop” towns with lethal blows to their economy and small business bases. As a local resident, I have been discouraged by seeing businesses close up over the COVID-19 pandemic, but I have also been encouraged by the way that the Oxford/Nottingham community has pulled together to support local and helped existing businesses sustain and even thrive in spite of the challenges they face, and as a bonus, encourage new entrepreneurship within the area with new “pop-up” establishments, like the “Rudolph’s Bourbon Bar” over the Christmas Holiday Season. Our local leaders really stepped up to the challenge of the “new normal”. Cameron’s Hardware helped us by offering no-contact pickup, and other retailers offered delivery via UBER eats and DoorDash. We saw what I’d like to call “Creative Sustainability” all around us. Existing local businesses like DuBarry have created brick-and-mortar spaces fronting on “Oxford Main Street” and are doing quite well. Home to great local eateries like Sawmill Grill, The Octoraro Tavern & Grill, Wholly Grounds, La Sicilia, Andres, the Nottingham Creamery, and Little Miss Oxford Diner, this town is full of character and charm. The new parking garage is a tremendous benefit to the retailers in our area. Oxford is also home to large businesses such as Neuchatel Chocolates, Tasty Baking Company, and The Scotts Company.
We are watching local entrepreneurs emerging such as the Whisky Shack, Smokin Dragons, Pickled Pickles, and Sweet Cakes, bringing new life and excitement to our area.
The Preston & Steve Show featured our own BellyBusters as one of the top 10 cheesesteaks of 1,000 different varieties taste-tested in the area! Now that’s impressive! Oxford Mainstreet Inc. announced that First Fridays will be starting up again in April. That’s just around the corner! There’s a lot of positive things going on in Southern Chester County during this arduous pandemic.
We have a unique opportunity available within the borough limits to present to you:
His legacy and impact live on. Martin Luther King, Jr. dedicated his entire existence to a non-violent challenge to the civil and racial injustice in America.
In a sermon he delivered in 1956, he impacted the congregation with this sobering thought, ““I am afraid that many among you are more concerned about making a living than making a life. You are prone to judge the success of your profession by the index of your salary and the size of the wheelbase on your automobile, rather than the quality of your service to humanity. The misuse of Capitalism can also lead to tragic exploitation.”.
In 1964, he conducted a lecture in which he challenged the hearers, “”I am only too well aware of the human weaknesses and failures which exist, the doubts about the efficacy of nonviolence, and the open advocacy of violence by some. But I am still convinced that nonviolence is both the most practically sound and morally excellent way to grapple with the age-old problem of racial injustice.”
In his final speech, less than 24 hours before his assassination, he charged the striking sanitation workers with this, ““We’ve got to give ourselves to this struggle until the end. Nothing would be more tragic than to stop at this point, in Memphis. We’ve got to see it through. And when we have our march, you need to be there. Be concerned about your brother. You may not be on strike, but either we go up together, or we go down together.”
How are you celebrating his legacy of faith, freedom, service and justice today?
Leave us a comment below and share with us how you are celebrating MLK’s legacy today….
Aqua Pennsylvania and Chester Water are apparently not playing nicely together. According to the Daily Local News, Aqua PA has filed suit against CWA over their agreement with the city of Chester. Because Aqua has an existing agreement with CWA which constitutes four system connections, any rate change that is approved trickles downstream, literally. (pardon the pun)
Marc Lucca, President of Aqua Pennsylvania has expressed his serious concerns over the 10% rate hike due to a settlement with the city of Chester which tops off over $60 million dollars. The trickle is actually an understatement. This action produces approximately $75,000 of additional pass-through costs to current Aqua customers with no perks whatsoever.
Aqua has already begun efforts to build their own pipelines in Ridley Township and Nether Providence, putting CWA on notice that they’re terminating their contracts for those municipalities.
Can this partnership be mended back together? According to Mr. Lucca, these irresponsible rate hikes are causing huge trust issues. Because CWA is not governed by PUC, they have the capacity to bump up their rates whenever they feel like it. We’ll see what the Delaware County Common Pleas Court ruling determines.
This town that was originally granted to a a ship captain by William Penn himself. In 1762, Phineas Eachus and Chest Weaterson were given a license to construct a tavern in West Chester, PA. This former “no-name” tavern operated for almost 200 years as a tavern/hotel and served as a pseudo-stock exchange platform (on its front porch) for the local banks in the town, where the public could purchase in an auction format.
Known as the dining destination for the Brandywine Valley, West Chester has recently received new notariety as the fastest growing town in entire state of Pennsylvania. Why do newcomers flock to West Chester to do life?
SOLD! 952 E Baltimore Pike, Kennett Square, PA 19348
This approximately 2,500sf Commercial Building is seated on approximately on 0.5 acres. Highly visible location on a major route. Public Water & Sewer available. Zoning is Multi-Use. 102ft frontage on US1 – Traffic Counts are 37000+ AADT. Uses by right include: Multi-Family Dwelling, Cluster Development, Retail Store.
Our own Penny Sarro was the listing agent on this transaction. Penny lives in Kennett Square with her husband for 25 years. She went to Spring Garden College for Electronic Engineering, Marketing, and Drafting . She is a 24+ year business owner of a Commercial Fabricating Sign Company and has 30+ years in sales and marketing as well as experience in construction. These experiences and knowledge will bring her clientele a wide spectrum of information and potential deals. She has established a large client base and understands the needs of business owners.
For over twenty years, Cyron & Company has offered a comprehensive suite of customizable accounting, payroll and tax services for small to mid-sized businesses and individuals. Our unique approach of delivering custom-tailored solutions truly sets us apart. We help you achieve balance by aligning your business and personal goals. We pay close attention to your goals, ideas, plans, and concerns—and design a services package that meets these specific needs and objectives.
Our distinct philosophy has not only earned us the loyalty of our clients, but has allowed us to grow through a steady stream of referrals. We’re known for our clear focus on helping clients reach their full financial potential and are proud to develop partnerships that support business growth and ongoing financial strength.
Cyron & Company is moving into the newly constructed 400 Building within the Beiler-Campbell Business Center.
Add their new contact information into your CRM/Address Book:
Cyron & Company Certified Public Accountant
The Beiler-Campbell Business Center, 400 Old Forge Ln, Suite #405, Kennett Square, PA 19348
Find out more about Cyron & Company by visiting their website HERE
ARK Spine Care & Pain Management offers the most comprehensive non-operative pain management care available. Dr. Jha is a triple board certified (Pain management, Neurology, Psychiatry) physician who is dedicated to upholding the highest professional standards and providing the highest quality of healthcare while striving to deliver pain relief for her patients.
Chronic pain is a complex condition with multiple layers of challenges, many which unfortunately are invisible to others except for the person suffering. It often has multiple facets to its presentation ranging from physical and emotional to social factors. Unfortunately, very commonly, chronic pain goes untreated or under-treated in our society.
Given the complexity, the essence of comprehensive pain management at ARK Spine Care & Pain Management includes a multimodal approach, which includes different modalities spanning from physical therapy, medications, psychological treatments if indicated, and injections. Reliance on only one modality may result in minimal or partial improvements. Our ultimate goal is to improve our patient’s level of functioning and pain scores in the most compassionate and safe way.
Providing the most advanced medical approaches and highest quality of pain management, Dr. Jha strives to work with patients to develop a plan of care that best meets the needs of each individual. She evaluates patients with a variety of pain problems and devises a carefully thought out treatment plan according to each unique pain problem. Implementing interventional and non-interventional therapies of pain management to deliver effective comprehensive care, ARK Spine Care & Pain Management provides the highest quality of non-operative pain management available.
According to the CCEDC (Chester County Economic Development Council) a new CCEDC-led taskforce has been created to facilitate new business along the US1 corridor from Kennett Square and traveling Southbound to the Maryland line. This is our backyard folks. We are excited and anticipating the opportunities this poses for the Southern Chester County business community, not to mention the Commercial Real Estate biz in our local region.
Representatives from a dozen municipalities have come together to brainstorm and create a “draw” to this specific area of the Greater Delaware Valley. Within the next ten years, they estimate 3 million sf of commercial real estate to be in the project development stages.
The foremost hurdle they must bound is targeting the issues that hinder new growth and interest. Pinpointing those ball-and-chains is paramount before moving forward with new marketing and splash about Chester County. Key infrastructure challenges include public transportation, sewer and water utilities, affordable housing, land planning and the overall approval process. Without a coordinated effort by all key parties, we lose countless opportunities to other states. Jobs and revenue cast away for naught. Agencies working together, efficiencies in executing new utility extensions honed and innovative implementations by the local leadership would all be integral portions of this new “plan” as I see it.
We do have positive attributes going for us. Large thriving companies have made their home here. They include:
Flowers Foods/Tasty Baking Oxford
Genesis Health Care
W.L. Gore & Associates, Inc.
Neuchatel Chocolates dba Confiseurs, Inc.
Leading Edge Composites, Inc.
Pollert Plastic Systems
We look forward to new possibilities, challenges and successes for the Southern Chester County corridor and are very proud to be a part of the transformation of a new portal of flourishing business and industry.
As the housing market slowly attempts to turn the corner, the rental demand remains high for our particular region. Some areas report up to 20% increases in rental inventory. New construction is playing a large part in those numbers. Does this mean that the financial institutions are loosening up the purse strings for development loans? Possibly. In 2011, there was a 60% increase in Multi-Family Development Lending as compared to the previous year on a national level. The Census Bureau reported one outstanding statistic that 53% of the total number of renter households faced a housing cost burden last year. Unemployment remains high. Affordable housing is a treasure anxiously sought after. Rental rates remain high even paired alongside of the housing market slight improvements. Right now as it stands, renters make up approximately 22.64% of the Chester County, PA, population. 4.97% of houses and apartments in Chester County, PA, are unoccupied (vacancy rate).